Summary
Last Updated: January 23, 2026
GigHorse provides a booking platform for musicians, event professionals, and clients. This policy describes what we collect, why we collect it, and how you can manage your data.
Information We Collect
- Account details: name, email, password (hashed), phone, company, role
- Profile content: bios, services, pricing ranges, photos, media links
- Booking details: event dates, locations, budgets, messages, attachments
- Technical data: IP address, device/browser info, cookies, analytics events
- Payment & payouts: handled by third-party processors; we store limited metadata
How We Use Information
- Provide and improve the platform and customer support
- Authenticate users and secure accounts
- Facilitate inquiries, quotes, bookings, and messaging
- Personalize search, recommendations, and communications
- Comply with legal obligations and enforce terms
Sharing & Disclosure
- With service providers (e.g., hosting, analytics, email, payment) under contracts
- When professionals respond to client inquiries and vice versa
- For legal requests, fraud prevention, and platform safety
- During business transfers as permitted by law
Retention & Security
We retain data as long as necessary to provide services and meet legal requirements. We use technical and organizational measures to protect data; no method is 100% secure.
Your Choices & Rights
- Access, update, or delete account data (subject to legal limits)
- Email preferences and marketing opt-outs
- Cookie controls via browser and device settings
- Region-specific rights (e.g., GDPR/UK GDPR/CCPA/CPRA) available upon request
Cookies & Tracking
We use cookies and similar technologies for authentication, performance, and analytics. You can manage cookies in your browser settings; some features may not work without them.
International Transfers
Where data is transferred across borders, we apply appropriate safeguards consistent with applicable law.
Children's Privacy
GigHorse is not directed to children under 13 (or equivalent minimum age). We do not knowingly collect personal information from children.
Changes to This Policy
We may update this policy from time to time. Material changes will be posted on this page with an updated date.
Contact Us
Questions about privacy? Contact us at privacy@gighorse.com.